16 Feb 2025 — Jan's Rules for Building Extraordinary Companies:
Empowering Teams: Setting the Stage for Business Success
Build confidence and productivity in your team by creating a winning environment. Learn actionable strategies for Builders, Buyers, and Sellers.
Setting the Stage for Success: Empowering Teams to Thrive
In the relentless pursuit of growth and efficiency, it’s easy to fall into the trap of micromanagement and constant scrutiny. We’ve all been there, haven’t we? The temptation to monitor every keystroke, track every minute, and pounce on every perceived shortcoming. But what if there’s a better way? What if, instead of focusing on what our teams are doing wrong, we channel our energy into setting them up for success?
At Skipa, we believe that true leadership isn’t about policing performance; it’s about creating an environment where individuals can flourish. As Jan-Aage often says, “It’s not about catching people out; it’s about helping them shine.” This philosophy stems from nearly three decades of experience across diverse industries, from the fast-paced world of media to the strategic arena of sports, and the ever-evolving landscape of tech. It’s a lesson learned through building, scaling, and optimising countless technical and operational systems.
The core idea is simple: invest in your team’s potential, not their perceived weaknesses. This means providing the right tools, clear expectations, and unwavering support. It means fostering a culture of trust and empowerment, where individuals feel safe to take risks, learn from their mistakes, and contribute their best work.
Building a Foundation for Growth
Imagine a construction site. Would you expect the builders to erect a skyscraper without the proper scaffolding, blueprints, or equipment? Of course not. Yet, in the business world, we often expect our teams to perform miracles with inadequate resources and unclear direction.
Setting your team up for success starts with defining clear, achievable goals. These goals should be ambitious enough to stretch individuals but not so overwhelming that they lead to burnout. It’s a delicate balance, one that requires careful consideration of each team member’s skills, experience, and capacity.
Next, provide the tools and training necessary to achieve those goals. This might involve investing in new software, implementing streamlined processes, or offering professional development opportunities. Whatever it takes, make sure your team has what they need to excel.
But perhaps the most important element of setting your team up for success is providing unwavering support. This means being available to answer questions, offer guidance, and provide constructive feedback. It means celebrating successes, both big and small, and learning from failures without assigning blame.
A Unified Message for Builders, Buyers, and Sellers
Now, let’s consider how this philosophy applies to our three key audiences: Builders, Buyers, and Sellers.
For Builders, the message is clear: invest in your people. By creating a supportive and empowering environment, you’ll attract top talent, boost productivity, and drive sustainable growth. This is especially crucial for VC-backed scale-ups and mature companies looking to reignite their momentum. A team set up for success is a team that can navigate the challenges of rapid growth and deliver exceptional results.
For Buyers, whether you’re a Venture Capital firm, Private Equity firm, Family Office, or Strategic Buyer, this principle is equally vital. When conducting technical, operational, and organisational due diligence, look beyond the numbers. Assess the culture of the company. Is it one of fear and control, or one of trust and empowerment? A company that invests in its people is a company that’s built to last. It’s a company that’s more likely to deliver long-term value.
For Sellers, owners of established, profitable businesses contemplating a sale, this is your legacy. The value of your business isn’t just in its assets or revenue; it’s in the people who make it run. By fostering a culture of success, you’ll not only maximise the value of your business but also ensure its continued prosperity under new ownership. A team that’s empowered and engaged is a team that’s more likely to stay with the company after the sale, preserving its institutional knowledge and driving future growth.
These perspectives are not mutually exclusive. A Builder today might be a Seller tomorrow, and a Buyer is always looking for companies built by Builders. The underlying principle remains the same: investing in people is the key to long-term success.
The Future of Empowerment
As we look to the future, the importance of empowering teams will only continue to grow. Automation, AI, and other emerging technologies are transforming the way we work, demanding greater adaptability and innovation from our teams. In this environment, micromanagement and control are simply unsustainable.
Instead, we need to embrace a more collaborative and empowering approach to leadership. This means leveraging technology to support our teams, not to monitor them. It means using data to identify areas for improvement, not to assign blame. And it means fostering a culture of continuous learning, where individuals are encouraged to experiment, innovate, and push the boundaries of what’s possible.
Practical Advice for Building Extraordinary Companies
So, how can you put this philosophy into practice? Here are a few actionable takeaways:
- Set clear expectations: Define goals that are ambitious yet achievable, and communicate them clearly to your team.
- Provide the right tools: Invest in the resources and training necessary for your team to succeed.
- Offer unwavering support: Be available to answer questions, offer guidance, and provide constructive feedback.
- Foster a culture of trust: Empower your team to take risks, learn from their mistakes, and contribute their best work.
- Celebrate successes: Recognise and reward achievements, both big and small.
- Learn from failures: Analyse mistakes without assigning blame, and use them as opportunities for growth.
By following these steps, you can create an environment where your team can thrive, driving innovation, productivity, and long-term success.
Building Extraordinary Companies Together
At Skipa, we’re passionate about helping businesses unlock their full potential. We believe that by empowering teams and fostering a culture of success, we can build extraordinary companies together.
Ready to take the next step? Contact us today to learn more about how we can help you transform your business. Let’s build extraordinary companies together, one empowered team at a time.